Privacy Policy

Depending on the transaction, this information may include:

• your full name;
• business or organization name;
• email address and other contact information;
• information entered into the agreement or signing form;
• your electronic signature or electronic acceptance;
• the date and time of signing or acceptance;
• IP address;
• browser, device, and technical information;
• the version or identifier of the agreement accepted;
• transaction and payment-related confirmation information; and
• records showing the steps taken to review and accept the agreement.

We may collect, use, and retain this information to:

• create and administer contracts with you or your organization;
• identify or authenticate the person accepting an agreement;
• demonstrate that an agreement was electronically accepted;
• maintain accurate business and transaction records;
• provide you with copies, confirmations, invoices, or receipts;
• prevent fraud, misuse, or unauthorized transactions;
• establish, exercise, or defend legal rights and contractual claims;
• resolve disputes; and
• comply with accounting, tax, regulatory, and other legal obligations, and protect the security and integrity of our business and services.

We limit the collection of personal information to information reasonably necessary for these purposes.

Service providers that support our website, electronic contracting, payment processing, hosting, communications, security, and recordkeeping may process personal information on our behalf, as described in “Sharing of Information” above. Some service providers may process or store information outside your province or outside Canada, as described in “International Processing.”

Consistent with “Data Retention and Security,” electronic agreements and related transaction and signature records may be retained for as long as reasonably necessary to administer our business relationship, comply with legal and accounting requirements, resolve disputes, enforce agreements, and protect our legal rights. When personal information is no longer reasonably required, we take appropriate steps to securely delete, destroy, or anonymize it, subject to applicable legal and contractual requirements.

We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information to protect electronic agreements, signature records, and related personal information against unauthorized access, use, disclosure, loss, alteration, or destruction. No electronic storage or transmission system can be guaranteed to be completely secure.

You may request access to, or correction of, the personal information associated with your electronic agreements as described in “Your Privacy Rights” above. Privacy inquiries may be directed to our Privacy Officer using the contact details below.

Consent to certain collections, uses, or disclosures of personal information may be withdrawn subject to applicable legal or contractual restrictions and reasonable notice. Withdrawal of consent does not affect the validity of an agreement that was already entered into or our ability to retain information where retention is reasonably required for legal, contractual, regulatory, security, or legitimate recordkeeping purposes.